![]() ![]() If you are still having trouble, contact Customer Service. Verify that the Globe completes the clean cycle - if YES you're done. Find the round black adjustment foot and simply turn it Clockwise (2) full complete turns (720 degrees).Ħ. Turn the Base upside down so you are facing the bottom surface. Re-position Globe and verify that it completes a clean cycle (in this case adjustment of the cat sensor was not needed).ĥ. Does the Globe now turn? If NO try repeating, but if still no rotation of the gear, then you will need to contact Customer Service. Try 'exercising' the Safety Line in the Base - push and release it several times such that you hear the clicking noise of a switch. If YES, turn off power and go to step 5.Ĥ. If needed, you can press Cycle to clear any waste. This should make the unit return to a solid blue light bar. While the unit is at the Home position with the solid blue light, unplug your unit from the base, not the wall. Troubleshooting steps already taken: Reboot your router. If the kitty is not in the unit, press the Reset button. Software concerned: Autopets Connect app. ![]() Here are recommended steps for adjusting the Cat Sensor:Ģ. If your unit’s light bar has a red flashing light, this indicates that a cat (or excess weight) has been detected for over 30 minutes. This week it’s started to not recognise when there is a cat in there (timing light not flashing red for example) and we have to manually press the cycle button. This problem can be easily fixed by simply adjusting the Cat Sensor. Cat sensor timing not working Got a litter robot about 2 months ago, not had any issues with it so far. If the Cat Sensor is triggered continuously for more than 2 minutes then the red light starts to blink. Sometimes after adding litter or replacing litter in the globe, the total weight of the globe becomes high enough that during the rotation or even while stationary (without cat inside) the cat sensor is triggered. Have you ever found your Litter-Robot stopped in mid rotation and possibly with the red light blinking? This could be a sign that your cat sensor needs adjustment.
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